1.1 Binding Agreement

By accessing or using the Extension, the Client agrees to be bound by these Terms & Conditions. If the Client does not agree, they must not use the Extension.

1.2 Modifications

.Agency reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting.

2.1 Permitted Use

• The Client is granted access to a shared account for the specific purpose agreed upon.
• The Client must not use the account for unauthorized, illegal, or unethical activities.

3.1 Suspension or Blocking

The shared account may be suspended or blocked due to factors beyond etools.Agency's direct control. If the account is suspended or blocked, etools.Agency will make every effort to provide a replacement within 24 to 48 working hours (excluding Saturdays and Sundays).

4.1 Requesting a Refund

To initiate a refund request, the Client must contact etools.Agency's support team and provide evidence of the account suspension or blocking.

4.2 Processing Time

If the refund request is approved, refunds will be processed within 7 days of approval. etools.Agency will use the payment method originally used by the Client whenever possible.

4.3 Refund Calculation

The refund amount is calculated as 50% of the value of the Client's remaining (unused) subscription days at the time of approval.

5.1 Support Hours

etools.Agency's support team is available to assist the Client from Monday to Friday, 5 PM to 1 AM (provider's local time).

5.2 Response Time

During support hours, the support team aims to respond to all queries within 1 hour.

6.1 Limited Seats

etools.Agency has limited seats available for each subscription tier. Timely renewal is crucial to secure a seat for the upcoming subscription period.

6.2 Before Subscription Expiry

If the Client wishes to renew, they must inform etools.Agency at least one day before the subscription ends.

7.1 Eligibility

Weekly subscriptions are available exclusively to new clients who have never used etools.Agency's services before.

8.1 Primary Offering

etools.Agency primarily offers monthly subscriptions for continued use of the shared account.

9.1 Plan Types

Dat.com provides multiple subscription levels such as Starter, Enhanced, or Pro, each with different features and/or usage limits.

10.1 No Warranties

etools.Agency provides access to a shared account "as is" without warranties or guarantees of any kind.

11.1 Unauthorized Extensions

The Client must not install or activate any Virtual Private Network (VPN) or session-management tools within the same profile used for etools.Agency's Extension.

12.1 Violation of Terms

etools.Agency reserves the right to terminate the Client's access to the shared account without prior notice if the Client violates any portion of these Terms & Conditions.

13.1 Dedicated Profile

etools.Agency provides the Client with a dedicated Chrome profile specifically configured to access the shared account.

14.1 Downtime Events

The account may occasionally experience downtime due to suspension, blocking, technical issues, or platform-related changes.

15.1 Client's Agreement to Indemnify

The Client agrees to defend, indemnify, and hold harmless etools.Agency from all claims, liabilities, damages, losses, or expenses arising out of their use of the service.

16.1 Applicable Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which etools.Agency is registered.

17.1 Superseding Prior Agreements

These Terms & Conditions constitute the entire agreement between the Client and etools.Agency regarding the shared account and Extension.

18.1 Confirmation of Acceptance

By logging into the Extension or using the shared account provided by etools.Agency, the Client confirms that they have read, understood, and agree to be bound by these Terms & Conditions in their entirety.